Privacy Policy
Wedding Day Painter (weddingdaypainter.com.au) respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.
1. Information We Collect
We may collect personal and usage information, including:
- Your name and contact details (email, phone number, address)
- Event details you provide when enquiring or booking
- Payment information (if applicable)
- Website usage data, such as pages visited, time spent, and interactions (via cookies, analytics, and tracking tools)
2. How We Use Your Information
We use collected information to:
- Provide and manage our wedding and event painting services
- Respond to your enquiries and bookings
- Process payments and issue invoices
- Improve our website, services, and customer experience
- Measure advertising performance and support personalised advertising through advertising platforms
- Send updates, offers, or newsletters (if you have opted in)
3. Analytics, Advertising & Cookies
We use Google Analytics, Meta Pixel and Visitor Analytics to understand website visits, form interactions and enquiry completion, and to measure advertising. These services load automatically when you visit our public website.
We retain campaign information, such as UTM tags and advertising click identifiers, during your browsing session so we can understand how you found us. This information may accompany an enquiry you submit.
These providers may receive technical information about your device, browser, pages visited and interactions, and may use cookies or similar identifiers. Advertising services may use this information to show relevant ads or measure their performance. Our own analytics event payloads do not include the names, email addresses, phone numbers or messages entered in our enquiry forms.
You can manage cookies and site storage through your browser and manage Google's advertising preferences in Google Ads Settings.
When you submit an enquiry, we record your device category, any device model your browser makes available, screen and browser-window dimensions, and pixel density to improve the booking experience. Exact models may be unavailable. Unfinished enquiry details are saved in this browser for up to 30 days so you can resume across pages or after refreshing. You can clear unfinished details from the form. After a successful submission, its confirmation and submitted details remain in this browser for up to 30 days. Starting a new enquiry clears that confirmation and the saved form details.
4. Sharing Your Information
We do not sell your information. We only share your details when:
- Required by law
- Necessary to deliver services (e.g., secure payment processing)
- With the analytics and advertising providers described above to measure website use and advertising
- You have provided explicit consent for other sharing
5. Data Security
We take reasonable measures to protect your data, including secure third-party services for payments and hosting. However, no online method is 100% secure, and we cannot guarantee absolute protection.
6. Your Rights
You can:
- Request access to the personal information we hold about you
- Ask us to correct or update your details
- Request deletion of your information
To exercise these rights, please contact us at:
Email: [email protected]
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.